Watch out for council tax email scam

RBKC says there are suspicious emails flying around which claim to offer a council tax refund. These are false, robbers trying to get their hands on your cash. The phishing emails have been timed to coincide with residents receiving their council tax bills and include an advertising banner from a government agency to make them look credible.

Emails come from ‘Online Council TAX UK’, contain the subject line ‘Council Tax Refund Confirmation’ and invite people to fill in an online form with their bank details so that the ‘refund’ can be credited to their bank account.

Residents who receive council tax emails from any address other than one ending in should delete the email. If you are unsure about a council tax email, or have other council tax queries, you can call the RBKC’s Council Tax team on 020 7361 3005.

For information on protecting your identity go to

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